Thank you for relying on
Danchuk. We are equipped to receive your orders by website, telephone, mobile phone app, mail, fax, e-mail or in person. Most orders are
shipped within 24 hours and delivered anywhere in the continental United States in no more than 6 working days, in most cases. We also offer a rush
service for those in a real hurry!
Our toll-free order lines serve all 50
US states and Canada (800) 854-6911.
Order forms are provided for your
convenience under the Downloads tab. Please provide a complete address, shipping address (if different), home telephone with area code, method of
payment, and a complete vehicle profile. California residents, add 9.25% sales tax.
If you have a fax machine, you may
place your orders on our fax line 24 hours a day, 7 days a week (714) 850-1957.
If you have ordered from us before it
is likely you already have an account and we just need to link it to the website. Please send an email to firstname.lastname@example.org
which includes the following: first name, last name, phone number, address, and customer number if you have it. Please state you would like your
account linked to the website in the subject of the email. The email address you send from will become your new username. We will send you a
temporary password that you can change in your account maintenance once you are signed in. Failure to do this will result in duplicate accounts
with order history on both. We will NOT be able to combine the order history of both accounts. You can only have access to one account.
Online freight costs are an "estimate only"
. We will only charge you the book rate of the carrier you select. If the
website freight estimate is below the actual book rate of the carrier you selected, you will be contacted via email to confirm the new freight
charge. If you select truck freight as your carrier it is likely that your estimate will be $0.00. We will run a truck freight quote which
will be sent to your email. Please respond with confirmation that the freight charges are ok for us to ship your order.
Specials and Promotions:
For Specials and Promotions Terms and
Conditions please click HERE
Ordering in Person:
Feel free to visit our showroom in
Santa Ana, California (business hours)
. Take a look at the
many parts we have on display in our showroom and pick up what you need. If an item you want to order is on backorder, we will gladly call you when
the part comes into stock and you can come back to pick it up. If you prefer to have the backordered part shipped to you, actual shipping charges
will be applied. Danchuk does not charge you for backordered items until those items are being shipped to you.
Counter/ Will Call Orders:
Please feel free to phone, fax or e-
mail your order to us before coming in to our showroom or warehouse to pick it up. We will hold your will call order for 72 hours before we have to
cancel the order.
If an item is out of stock at the time
you place your order we will keep it on backorder and contact you when it arrives. We will ship it to you as soon as you authorize us to ship
it. If we do not hear back from you within 48 hours, we will cancel your backorder and place the item into inventory. Danchuk
does not charge you for backordered items until those items are being shipped to you. All backordered items will incur actual freight
charges when they ship regardless of how the order was originally placed (in person, through the mail, over the phone, fax or internet).
As your backordered parts will incur a
shipping charge, if you do not want to pay shipping on backordered parts please give us a call and ask that your backorders be canceled. We reserve
the right to cancel backordered items on international orders if the cost of shipping them would be prohibitive. Customers whose backorders are
canceled by Danchuk will be notified of the cancellation. If you do not wish us to backorder items for you, please inform us at the time you place
Special Order Items:
Orders for upholstery items (such as
seat covers, headliners, carpets, and door panels), some A/C units, glass, and other items are special ordered and must be prepaid. A waiver form
for ALL special order upholstery items is required before your order is processed. You can download and complete our waiver form and either fax
(714-850-1957) or email it in to email@example.com
. You can download the form here
. Have trouble viewing these forms? Download the latest Adobe
. We can only accept special order item returns if the items are damaged
during shipping or have a manufacture's defect.
Drop Ship Orders:
Some parts lines we carry, such as
glass, carpets, upholstery, chassis, bodies, exhaust systems, engines, and some sheet metal are too extensive to warehouse at our facility so we drop
ship them directly to you from our vendors. Drop ship orders must be prepaid and may incur a small drop ship fee in addition to the freight charges
noted throughout the catalog
. All freight charges quoted in the catalog
are for destinations within the 48 contiguous states only. Please call for freight quote for Alaska, Hawaii, Puerto
Rico and all international destinations.
Visa, MasterCard, American Express and Discover:
Please provide the card number, expiration date, security code, cardholders name, and credit card billing address, and on mail orders, the cardholders signature. Your account will not be charged for any item until that item is shipped.
Personal or Company Check:
Your personal or company check is welcome, but may be held up to 10 days for clearance before your parts will ship. Your check must be in US funds, and drawn on a US bank. There will be a $30 service charge for all returned checks.
Money Orders must be cleared through the bank before any parts will be shipped or released.
Gift Cards are only redeemable as payment towards parts. We cannot accept them as payment for shipping. The remaining balance, if any, will be charged to your credit card. Also, our website does not accept Gift Card payments, so please call Customer Service at (800) 854-6911 to process your order.
We do accept Wire Transfers for large orders, please call (800) 854-6911 and speak to a Customer Service Representative to make arrangements.
We do not accept PayPal as a method of payment.
We do not accept COD as a method of payment.
If you need to return a part to us for
any reason, please call before shipping the part back to us. We will discuss the problem and issue a Return Merchandise Authorization (RMA)
number. Please place the RMA number on the outside of the box and include a copy of your receipt. No returns will be accepted without an RMA
number. All returns must be shipped with the freight prepaid, properly packed and insured for the full value of the part. Returns sent to us
COD will NOT be accepted. Unless the part is defective, or we shipped it to you in error, you will be responsible for all shipping charges
incurred. You also may be subject to a 20% restocking fee. Returns made within 30 days of purchase will be refunded in the original payment
form, provided part(s) is unopened and in sellable condition. Returns made after 30 days of purchase will be given store credit, unless item is
defective. No returns accepted after 90 days.
The following items may not be returned
for refund or credit: carburetor kits, books, literature, decals, video tapes, DVD's, all electrical items, and all special order items. Should you
receive a defective item, we will be happy to replace it. Some items will need to be sent to the manufacturer for warranty repair (i.e. radiators,
stereos, power boosters, etc.).
Damaged Shipment Items:
Please inspect your package immediately
upon receipt in the presence of the delivery person. Examine the box for any visible outside damage, as well as the parts inside for any hidden
damage that may have occurred during shipping. In the rare event that your package is damaged in transit, you must file a claim with the delivery
company immediately, as most delivery companies have set time limits on damage claims notifications. Failure to do so may result in the loss of
your claim. Do not send the package back to us. The delivery company will send a representative out to your location to examine the package
and its contents so it is very important that you retain all packaging until the claim is settled.
Parts Ordered in Error:
If, upon receipt of your order, you
determine that you have ordered the wrong part, or you decide that you no longer want the part you ordered, please call us immediately. We will be
happy to exchange the item you ordered for the correct item or give you store credit if you notify us within 30 days of delivery. You will be
responsible for all shipping charges incurred. You may be subject to a 20% restocking fee.
If we have shipped a defective part to
you, please call us immediately. We will be happy to exchange the item or refund your money in full within our 90 day guarantee period.
Please see Non-Returnable Items above in this section.
Parts Shipped in Error and
Again, please check all packages
immediately upon receipt and notify us within 10 days of delivery if you discover an error or shortage. We will ship the correct item to you or
give you store credit for the price of the missing part if we are notified within 10 days of delivery.
Most carriers will leave a notice at
the shipping address and/or return on another day to attempt delivery if they are unable to deliver your shipment to the specified address. If they
are still unable to make delivery, the package will be returned to us. We will then contact you to make further arrangements. If you refuse a
shipment of parts which you ordered from us the package will be returned to us. We will then contact you to make further arrangements. In any
of the above events, you will be required to pay the shipping charges incurred before we will reship the order or ship any new orders. You may also
be subject to a 20% restocking charge.
Danchuk is committed to providing you
with the highest quality parts at the lowest prices possible and we will make every attempt to honor the prices in this catalog
Unfortunately, there are times when doing so is beyond our control. Therefore, the prices in this catalog
are subject to change
Our parts are guaranteed to be free of
defects in material and workmanship for a period of 90 days from the date of purchase. Of course, this guarantee does not apply in the event of any
misuse, neglect, or improper installation. Your remedy is limited to Danchuk replacing any defective product sold to you. In no event will
Danchuks liability exceed the purchase price paid to Danchuk for the products. Danchuk expressly disclaims all warranties not expressly stated
herein. Danchuk makes no warranties, express or implied, as to any products merchantability of fitness for any particular purpose. Buyer is solely
responsible for determining the proper application and use of the products. Danchuk will have no tort liability to buyer with respect to any of the
products and will not be liable to buyer or any other party for loss of property, special, incidental, consequential, or punitive damages arising out of
the use or inability to use the equipment in which the product is installed, or indirect or other similar damages arising from breach of warranty, breach
of contract, negligence, or any other legal theory, even if Danchuk or its agent has been advised of the possibility of such damages.
Modification of a vehicle in any way
may require corresponding modifications to other systems to achieve desired performance and necessary safety. We recommend that you seek
professional advice and/or assistance with any modification. Danchuk Manufacturing, Inc. reserves the right to change all prices, terms,
specifications, and other information without notice. The information in our catalog
is compiled from sources that we believe to be
reliable, but the accuracy thereof is not guaranteed. Please call if you have any questions or think that there is a discrepancy. The
information and policies herein supersede all preceding information and policies.
The GM Restoration Parts Bel Air, Two-
Ten, One-Fifty, Fisher Body, Guide, Chevrolet and Bow Tie emblems are trademarks of General Motors Corp. and are used under license.
These are parts that Danchuk knows for
a fact are made in the United States of America.
This logo designates that the part you
are about to purchase is a quality Golden Star Classic Auto Parts replacement part.
The drop ship icon shows that we do not
stock the item and that it will ship from our vendor. Please see Drop Ship Orders under Ordering
for more information.
Oversized items are those which exceed
the normal size and/or weight limitations of our selected carriers and are therefore charged an additional fee to ship. Those items are noted
throughout our catalog
and internet site using the O/S symbol. Charges for Oversized items will be applied to your credit card order
total when your order is processed. If you choose to send us a check or money order, please add 10% of the order subtotal, ($10 minimum), plus $12
for each oversize item orders. This fee applies to all shipping methods and carriers.
Some items are too large to be shipped
UPS and need to be shipped truck freight. These items are noted throughout our catalog
and internet site using the T/F
symbol. Orders requiring truck freight shipping must be prepaid with a credit card or by sending us a check or money order. We cannot provide
freight quotes on line. Your order will be sent to our shipping department for a freight quote and you will be contacted for your approval prior to
sending the order. Please note that, according to the freight companies we utilize, if there is no one at the delivery address to assist the driver
with unloading the freight, you will be charged a $50 fee in addition to the freight charges already incurred.
Our website is mobile friendly and the
following browsers below have been tested to work. Windows users can use Microsoft Edge, Firefox, Google Chrome, or Opera. Mac users can use
Safari, Firefox, Google Chrome, or Opera.
It is also recommended to use a screen
resolution of 1024 x 768 or higher. Please understand your video card and monitor specifications before going to a higher resolution as it can
disable your screen. Most new computers and new monitors have no problems supporting 1024 x 768.